Your privacy matters to us. This Privacy Policy (the “Policy”) explains how Haven (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you use our products, website, or attend our events.
We value transparency and your trust. By using Haven’s website, mobile app, or attending Haven events (collectively, the “Platform”), you agree to the terms outlined in this Policy.
If you have any questions, please contact us at privacy@joinhaven.in.
Haven is an Indian-based startup that helps people connect meaningfully through curated in-person and digital experiences including events, games, and community interactions.
Our goal is to create safe, authentic, and lasting human connections, both online and offline.
Depending on how you use Haven such as creating an account, joining an event, filling out a form, or engaging with our platform, we may collect the following categories of data:
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Account creation and management | Execution of contract | While the account is active |
| Event matching and personalization | Legitimate interest | 2 years after last activity |
| Payments and bookings | Contractual necessity | 7 years (as per law) |
| Marketing and updates | Consent | Until consent is withdrawn |
| Security and fraud prevention | Legitimate interest | 2 years after activity |
We use cookies to improve performance, analyze behavior, and remember preferences. Analytics cookies last up to 6 months; preference cookies up to 12 months. You can adjust cookie settings in your browser anytime.
Access is restricted to:
All third parties are bound by confidentiality and data protection agreements.
We use SSL encryption, firewalls, and strict access controls. Users must also help protect data by keeping passwords secure and avoiding unverified sharing.
Under India’s DPDPA 2023 and international laws (e.g., GDPR), you can:
To exercise rights, email privacy@joinhaven.in. We respond within 30 days of verification.
Haven is for users aged 18 and above. We have a zero-tolerance policy for child exploitation or inappropriate conduct involving minors. Reports: report@joinhaven.in
We retain data only as long as necessary or legally required. Deleted accounts are purged within 30 days unless needed for compliance.
Data may be processed or stored abroad under compliant frameworks like Standard Contractual Clauses to ensure protection.
We may update this Policy for legal or operational reasons. You will be notified of significant changes. The latest version is always at www.joinhaven.in/privacy.
For privacy concerns, email: privacy@joinhaven.in
Haven Trust & Safety Team Mumbai, India
Your trust is the foundation of our community. Thank you for helping us make Haven a safe, kind, and human space.
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